FARE POLICIES

To ensure availability, we recommend at least 24 hours notice when seeking a reservation. We will do our best to accommodate customers who do not provide advance notice but service cannot be guaranteed. Make your purchase online, or by calling (970) 226-5533, to avoid potential delays at your time of travel.

Groome Transportation and its affiliates will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.

UNACCOMPANIED MINORS: defined as passengers aged 15 to 17, may ride alone but a parent or guardian must submit an Unaccompanied Minor form before departure to ensure travel arrangements.

CHILD SAFETY SEATS: Groome Transportation follows all state laws regarding child restraint guidelines. In Colorado, the law requires that children under 8 years old must be restrained in the appropriate child restraint system. We aren't able to provide car seats or booster seats and require all passengers to provide them for their children. Please note: We are unable to hold any child restraint seats in our office.

PETS: We do allow pets to travel on shuttles.  In order to avoid discomfort of any passengers, pets must be kept in a small airline-approved carrier. They must be clean, quiet and accustomed to travel.   If you are traveling with a service dog please alert Groome Transportation ahead of your travel date(s) so we may reserve a seat at no additional charge for the service dog.

LUGGAGE: Each passenger may bring 2 suitcases and one carry-on.  Additional baggage fees apply for oversized items such as skis, snow boards, golf clubs, and bikes.  We do require bicycles to be transported in a bike box for their protection.

Fares subject to change without notice.