FARE POLICIES

To ensure availability, we recommend at least 24 hours notice when seeking a reservation. We will do our best to accommodate customers who do not provide advance notice but service cannot be guaranteed. Make your purchase online, or by calling 715-830-9400, to avoid potential delays at your time of travel.

Groome Transportation and its affiliates will not be responsible for delays caused by weather, road, or traffic conditions; mechanical failure; or any other conditions beyond our control. Any expenses arising as a result of delayed departure or arrival times, including missed flights or travel connections, are the sole responsibility of the passenger.

UNACCOMPANIED MINORS, defined as passengers aged 15 to 17, may ride alone. Passengers aged 14 and under must travel with a parent or guardian.

CHILD SAFETY SEATS: All children under age 8, less than 57 inches tall and less than 40 pounds must be in an age-appropriate approved safety seat. Safety seats are not provided by Groome Transportation.

PETS: Only service animals are allowed on Groome Transportation. Please alert Groome Transportation when booking reservations if you will be traveling with a service dog so we may reserve a seat at no additional charge for the service dog.

LUGGAGE: Luggage Space is limited onboard the shuttle. Each passenger may bring one full size suitcase under 50 lbs and one carry-on suitcase, plus a purse, briefcase, laptop case or a small backpack. Excess oversized luggage may be sent on a later shuttle, if space is available. Please call 715-830-9400 to discuss arrangements for special luggage needs.

PACKAGE FARES: Groome Transportation Eau Claire accepts package delivery to Minneapolis-St Paul International Airport. The rate is $20 for the first package and $5 for each additional package.

Fares subject to change without notice.